Questions agencies ask
before getting started.

Everything you need to know before trusting RemindGently with client invoice follow-ups.

Security & Gmail

How does RemindGently work with Gmail?
We use Google’s official OAuth2 connection to link securely with your business mailbox. We never see or store your password. We only request the permissions needed to send reminders on your behalf. Your personal emails, drafts, and inbox history remain private.
Does RemindGently read my inbox or client replies?
No. RemindGently works on a forwarding basis, so we only see the invoices you choose to send to us for tracking. We do not access your private conversations, inbox history, or client replies.
Is RemindGently GDPR compliant?
We are building RemindGently with privacy-first data handling in mind. We only process the minimum information needed to track invoices and send reminders, such as client name, amount, and due date. We do not sell or share your billing data with third parties.

Workflow & Invoicing

Can I use RemindGently with QuickBooks, FreshBooks, or manual invoices?
Yes. You do not need to change how you send invoices. Whether you use QuickBooks, FreshBooks, or manual PDFs, you can BCC or forward the invoice to your unique RemindGently address. This lets you decide which clients and invoices enter the follow-up flow. See the full workflow for details.
Can I control when reminders are sent?
Yes. Every client relationship is different, so you can choose your own reminder timing. For example, you might send a gentle nudge 2 days after the due date and a firmer follow-up at 14 days. You can also review or cancel scheduled reminders before they go out.

Agencies & Results

Is RemindGently built for creative and marketing agencies?
Yes. Agencies and studios have to balance client trust with clear administrative boundaries. We built RemindGently for teams that want to reduce payment chasing without sounding cold or transactional. Learn more about our agency-specific approach.
Why send invoice reminders from my own email address?
A reminder from your own Gmail feels more personal and more familiar than a generic notification from an accounting tool. It is also more likely to be noticed and responded to while keeping the client relationship intact.

Pricing & Founding Access

How does Founding Member pricing work?
Joining the waitlist keeps you eligible for early pricing updates. Founding Member status can unlock current early-access offers, including our current $149 one-time lifetime deal while it remains available. Specific pricing is only confirmed once it appears in your waitlist dashboard or by email.
What do the referral milestones unlock?
When you share your referral link and other agency owners join through it, you unlock higher Founding tiers. These can include earlier access and a more direct feedback loop with the product.
When will I be invited to start using it?
We are onboarding agencies in small batches so we can support each group properly as access rolls out. Joining the waitlist early helps you stay near the front as new spots open up.

Ready to get paid without
damaging client trust?

Built for agencies that want polite invoice reminders that feel personal, professional, and easy to respond to.