Invoice reminder FAQ for creative agencies

We use Google's official OAuth2 connection to link securely with your business mailbox. We never see or store your password. We only request the permissions needed to send reminders on your behalf. Your personal emails, drafts, and inbox history remain private.

No. RemindGently works on a forwarding basis, so we only see the invoices you choose to send to us for tracking. We do not access your private conversations, inbox history, or client replies.

Yes. You can disconnect Gmail from your account settings or revoke access from your Google account. Once disconnected, RemindGently cannot send new reminders from that mailbox.

We are building RemindGently with privacy-first data handling in mind. We only process the minimum information needed to track invoices and send reminders, such as client name, amount, and due date. We do not sell or share your billing data with third parties.

Yes. You do not need to change how you send invoices. Whether you use QuickBooks, FreshBooks, or manual PDFs, you can BCC or forward the invoice to your unique RemindGently address. This lets you decide which clients and invoices enter the follow-up flow. See the full workflow for details.

Yes. Every client relationship is different, so you can choose your own reminder timing. For example, you might send a gentle nudge 2 days after the due date and a firmer follow-up at 14 days. You can also review or cancel scheduled reminders before they go out.

Yes. RemindGently works for one-off invoices, monthly retainers, and milestone invoices. You can track each unpaid invoice and choose reminder timing that matches the payment type.

Yes. You can review and edit reminder wording before anything sends, including the subject line, tone, and invoice-specific details.

Yes. Agencies and studios have to balance client trust with clear administrative boundaries. We built RemindGently for teams that want to reduce payment chasing without sounding cold or transactional. Learn more about our agency-specific approach.

A reminder from your own Gmail feels more personal and more familiar than a generic notification from an accounting tool. It is also more likely to be noticed and responded to while keeping the client relationship intact.

No. RemindGently is for polite invoice reminder follow-up and payment administration. It is not a debt collection agency, legal service, or collections enforcement tool.

Replies go to your Gmail inbox because reminders are sent from your connected Gmail account. You can then handle the client response directly.

Plans start at $19/month with the Solo plan. The Agency plan is $49/month with tracking and review, and the Team plan is $99/month for larger operations. See our pricing page for full details.

Yes. There are no long-term contracts. You can cancel or downgrade your plan at any time from your dashboard settings.

No. RemindGently is a paid product from launch, with plans starting at $19/month. You can create an account to choose the plan that fits your workflow.